Billing & Cancellation

Prices are in US dollars, whatever your school's own currency is. The amount you will be charged is shown at checkout before you confirm. What each plan includes is described in the Plans section of our website.

• Pro — US$20 per month.
• Business — US$40 per month.
• Max — US$75 per month.

We may change prices for future billing periods. The price you agreed to stays in place until then, and we will give reasonable notice of a change.

• Pro includes a 14-day introductory free trial.
• A payment method (card) is required to start the trial.
• The subscription charge when the trial begins is US$0.
• If you do not cancel before the trial ends, your paid Pro subscription begins automatically when the trial ends, and the first monthly charge of US$20 is taken then.
• A school gets one introductory trial. If your school had already started a trial with us, its remaining days carry over; it does not receive a second full trial.

Business and Max do not include an automatic introductory trial.

Checkout and payment processing are provided by Dodo Payments. You enter your payment details on Dodo's hosted checkout page, not on JustSchool. JustSchool does not store your card number; we keep only subscription and reference identifiers that link your school to the payment. Dodo Payments' own terms and privacy policy apply to the payment.

Business and Max are charged when checkout is completed. Subscriptions renew automatically each month until cancelled.

School owners and administrators can cancel from Settings → Subscription using "Cancel subscription", where that option is available for your subscription.

Cancelling schedules the subscription to end at the end of the current trial or billing period. No further subscription charge is scheduled after that, and your school keeps access through the trial or paid-through period.

We show a cancellation as scheduled only once our payment provider has confirmed it. If you do not see that confirmation, treat the cancellation as not yet in effect and try again or contact us. Cancelling does not by itself delete your school's data.

If a payment cannot be collected, your subscription status may change and access to paid features may be limited until it is resolved. Status updates come from the payment provider.

Refunds are not automatic, and payments are not all refundable. If you think you were charged incorrectly or have a billing problem, contact us. We review each request individually in line with applicable law and these terms. Submitting a request does not guarantee a refund, and we do not state a fixed refund period here.

If a refund is approved, it is made through the payment provider.

For questions or requests about this document, contact JustSchool using the contact details associated with your school account.